SEND health waiting list advice

Navigating the healthcare system can be challenging for anyone, but if you are a person with Special Educational Needs and Disabilities (SEND) or a parent or carer of someone with SEND in Plymouth, you may face additional hurdles.

We understand that being on a health waiting list can be a difficult time.

Created by University Hospitals Plymouth NHS Trust and Livewell Southwest, and following conversations with people who use the services, the following information and support might be helpful for those people currently on a health waiting list.

Supporting You: University Hospitals Plymouth NHS Trust

You asked for more information before your appointment and within the waiting areas.
We have	Installed QR codes in our reception and waiting areas, which link you to helpful resources. Created an underwater theme in the waiting room. Added more guidance to the waiting room.

You asked for more support to be made available whilst waiting.
We have	Created an online resource, which includes live waiting times and access to support and services: Plymouth Child Development Centre Padlet

You asked for more resources to made available during and after diagnosis.
We have	Created an online resources, for the following topics: Autism Padlet ADHD Padlet Anxiety Padlet Occupational Therapy Padlet Sleep Padlet Made it easier to access support from the Neurodiversity Wellbeing Team.

You asked for more more support groups.
We have	Working in partnership with Plymouth's Family Hubs to create options for drop-in support.

Supporting You: Livewell Southwest

You asked for more information before your appointment and within the waiting areas.
We have	Supported our School Nurses and Health Visitors so that they have access to up-to-date information and can signpost you to relevant resources within the city. Ensured that our Mental Health Support Teams (MHST) also have access to up-to-date information and can signpost you to relevant resources within the city. Updated the Children's Speech and Language Service website. Partnered with Kooth, The Zone, Plymouth Parent Carer Voice. Created the Learning Disability and Autism Programme (LDAP).

You asked for more information before your appointment and within the waiting areas.

We have

Supported our School Nurses and Health Visitors so that they have access to up-to-date information and can signpost you to relevant resources within the city.
Ensured that our Mental Health Support Teams (MHST) also have access to up-to-date information and can signpost you to relevant resources within the city.
Updated the Children's Speech and Language Service website.
Partnered with Kooth, The Zone, Plymouth Parent Carer Voice.
Created the Learning Disability and Autism Programme (LDAP).

You asked for more support to made available whilst waiting.
We have	Improved our help and advice phone lines: CAMHS Early Help Advice Line: Call 01752 431613 CAMHS IBST can now provide one-to-one support. Speech and Language Service: Call 01752 434844 to request help. Made it easier to access Chat Health. It's safe and easy for you to speak to a qualified health professional. Just send a message, you don't have to give your name.

You asked for more resources to made available during and after diagnosis.
We have	Created an online resource for the following topics: Positive Mental Health Padlet Updated the following sections on the Livewell Southwest website: Family Nurse Partnership Health Visiting School Nursing

You asked for more support groups.
We have	Created training sessions for parents and carers. Our CAMHS now offers the following services: Young Person Understanding My Autism Group: A group for teenagers exploring autism. ADHD Parent Group: Support and education for parents of children with ADHD. Mental Health Support for Young People with Learning Disabilities: Provided within Plymouth special needs schools. Psychoeducational Support After Diagnosis: Information and support following a diagnosis.

You asked for more support groups.

We have

Created training sessions for parents and carers.
Our CAMHS now offers the following services:

Young Person Understanding My Autism Group: A group for teenagers exploring autism.

ADHD Parent Group: Support and education for parents of children with ADHD.

Mental Health Support for Young People with Learning Disabilities: Provided within Plymouth special needs schools.

Psychoeducational Support After Diagnosis: Information and support following a diagnosis.

Documents and downloads

SEND health waiting list advice (PDF, 1 MB) (this document may not be accessible for people using screen readers.)

Plymouth's Local Offer is organised into four main categories covering the following age ranges:

Plymouth Local Offer homepage

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