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CSW Group

CSW is an not-for-profit organisation that supports young people as they make important transitions in their lives.

Contacts details

Address:Poseidon House
Neptune Business Park
Telephone number: 0800 97 55 111
Website address:
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We support businesses, young people, and adults through key transition points. We deliver services that build aspiration and turn it into achievement, unlocking potential and developing individuals and organisations.

Our team is motivated by the belief that support means more than a shoulder to lean on. We provide each individual with unfaltering attention, empowering them to make a lasting positive change.

We aim to provide longer-term support that goes way beyond one-off contact. It is this commitment and dedication that have allowed us to achieve such fantastic results.

CSW is contracted by the local authorities of Devon County Council, Cornwall Council, Plymouth City Council, Torbay Council, and Somerset County Council to assist them in meeting their statutory duties under the Education and Skills Act 2008. These duties relate to the provision of services to encourage, enable, or assist young people in effectively participating in education or training. To do this, we are required to undertake tracking activities and provide information to the DfE and the local authority with respect to personal information, individual characteristics, and the current activities of young people aged 13-19.

Services to education

At CSW Group, we are CEIAG experts and professionals who have the qualifications, skills, and extensive knowledge to help students, young people, and vulnerable adults build brighter futures. We have over 25 years of experience delivering services in a range of educational settings, including schools, sixth-form colleges, and special schools across the South West and beyond.

Our size and experience mean that we combine industry expertise with comprehensive local knowledge. We are large enough that we bring the benefits of an organisation to the forefront of the career industry, but not so large that we don't understand the local landscape. Our staff live and work within the communities that they support, and we develop services that are fully responsive to local needs while also being responsive to national and regional strategies and changes in government policy.

We aim to make a difference in people's lives by:

  • Helping people identify and recognise a need to make a positive change
  • Diagnosing the barriers and obstacles to that change
  • Developing supportive strategies to make it happen
  • Facilitating the change and helping people develop the resilience they need to sustain the change.

So whether you're a school or college looking to boost your students' prospects, an employer wanting to build your team, or a parent or carer supporting children or vulnerable adults, we'll always be right here when you need us.

Services for Young People

Planning for the future can feel a bit overwhelming, especially when there are so many things to consider. We hope that these pages will answer many of your questions and point you towards a range of useful information. 

If you're aged 16-19, there are a wide variety of learning and work options that you can think about. Don't forget, if you're under 18, you are required to continue in either full-time or part-time learning at least until your 18th birthday. 

CSW offers a range of services to help guide you through your choices, provide information, and offer support, from a quick chat to more intensive, long-lasting support. 

We also have self-help resources and information from other partners on our resources page. 

Employers and adults

We manage and deliver a broad range of programmes in partnership with commissioners and multi-tiered supply chains. We build, develop, and refine partnerships to enable more effective outcomes and to share learning to improve services. We believe that partnership work is essential to achieving positive outcomes and fully meeting the needs of those our programmes support, as well as providing essential evidence to commissioners on what works to inform future commissioning.

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Plymouth uses an orange 'Local Offer icon' to show services that define themselves as suitable for children and young people with SEND. These are part of Plymouth's SEND Local Offer. We recommend that you contact the service provider to make sure the service is suitable for your child or young person.

Age range
  • Preparing for Adulthood

  • Based: Plymouth
    • 17 to 25 years old

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