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How to pay your care invoice

How To Pay Your Care Invoice Panel

If you need to pay for your care and support, we'll tell you:

  • how much we'll pay towards your care
  • how much you need to pay
  • how you pay it

Direct debit

Where charges are ongoing, you can set up a direct debit. For help setting up a direct debit, please email and a member of the team will be able to assist.


When making payments online, please ensure you select the payment type 'General Income' and quote your eleven-digit invoice reference.

Pay your care invoice online

Internet, telephone banking and standing orders

The council's bank details are:

  • Barclays Bank sort code: 20-30-54
  • Barclays Bank account number: 03178501
  • Account name: PCC - Debtors

If you are making a single payment, please quote your eleven digit invoice reference. If you are setting up a standing order, please quote your account reference. 

Please ensure you quote only the reference number requested, being careful not to add any breaks, punctuation, or spaces. 

If you need any help setting up a payment, please email and a member of the team will be able to assist.

Automated telephone line

You can make payments at any time, 24 hours a day, using the automated telephone line. Call 0300 4560519, select option 3, and quote your eleven-digit invoice reference number.



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