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Council tax support

Council Tax Support is a local means tested scheme for people on low incomes to help them pay their council tax. Any owner-occupier or tenant aged 18 or over who is legally responsible for the council tax can claim Council Tax Support.

How to apply

You can apply for Council Tax Support whether you're unemployed or working. It could help to reduce the amount of council tax that you need to pay.

Apply for Council Tax support

It takes on average 19 days to process a new Council Tax Support claim. Claims can be processed quicker if the required evidence is supplied as soon as possible.

Our 'Average days to process a claim figure' may no longer be correct due to a recent influx on claims being submitted as a result of Coronavirus (COVID-19)

You must keep paying your council tax as billed, even if you have applied for Council Tax Support. 

How we make our decision

The amount of Council Tax Support you can get is based on:

  • your income
  • your savings
  • your circumstances

View your Council Tax Support online

Use Self Service to view your payments online. It's free and available 24 hours a day!

View your account on the Self Service Dashboard

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