EDF Energy Helpline - Citizens Advice Plymouth
Citizens Advice Plymouth has been working in partnership with EDF Energy for 10 years to provide advice to EDF Energy customers who may be experiencing fuel poverty or financial hardship.
Citizens Advice Plymouth has a team of advisers and caseworkers can help with debt, benefit and energy enquiries. We can advise on eligibility for the EDF Energy trust fund, help to maximise your income and look at ways to help you reduce your energy bills.
Due to the nature of our partnership with EDFE Energy, you do not need to live in the Plymouth area to receive assistance, you just need to be an EDF Energy customer and we will provide advice over the telephone.
Even though we work with EDF Energy, our service remains free, impartial, confidential and independent. We would not share or pass on any of your information to EDF Energy or anyone else without your permission.
- Monday, Wednesday and Friday, 9am to 5pm
- Tuesday and Thursday, 9am to 6.30pm
- 17 to 25 years old
- 26 to 64 years old
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